ASHR.work Help Center

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Step-by-step guides, plain-language FAQs, and the same content surfaced contextually inside the product. Designed for admins, managers, and employees.

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Popular guides

Admin console
How do I configure workforce types?
Six worker types — full-time to vendor worker — each with its own pay model, module eligibility, notice, durations and onboarding steps, editable per organisation.
Admin console
How do I set up employee ID formats?
Choose what your employee IDs look like — prefix, suffix, year of joining, department code, separators and numbering — and ASHR.work assigns them automatically.
Admin console
How do plans, module pricing and the free trial work?
Every new workspace starts on a 15-day free trial with all modules unlocked. After that, pricing is your plan per user per month plus any modules you enable outside the plan.
Admin console
How do I set up my organisation structure in ASHR.work?
Build your reporting hierarchy, assign managers, and define departments inside ASHR.work. The org chart and every role gate use this structure.
Announcements & feed
How do announcements and the company feed work?
Post company announcements with scheduling, pinning and acknowledgements; the feed also carries kudos, birthdays and work anniversaries automatically.
Performance appraisals
How does the appraisal cycle work in ASHR.work?
ASHR.work runs quarterly appraisals with self-review, manager rating, and 360° peer feedback. Ratings use a 5-point scale across five criteria.