Colleagues on your company domain can now ask to join, and an admin decides
If someone signs in with an email on your organisation’s domain, they can now ask to join instead of hitting a dead end that told them to go and find an administrator. Asking is all it does — nobody is added to your organisation because they happen to hold a company mailbox. Every admin is emailed, the request waits in a new Access requests screen, and it is approved or declined there by a signed-in administrator rather than by clicking a link in the message. Personal mailboxes — Gmail, Outlook and the like — are never matched to an organisation this way; an invitation still works for them exactly as before.
- Someone signing in with your company’s email domain can ask to join your organisation. They are not added by asking. The request appears under Organisation → Access requests, every administrator is emailed, and it expires after seven days if nobody acts on it.
- Approving is done inside the app by a signed-in administrator, never by clicking a button in the email — mail security scanners open every link in every message, and an approval that could be triggered that way would let people in without anybody deciding.
- Personal email providers are never matched to an organisation, so running your business from a Gmail address does not put you in somebody else’s workspace. If you have been invited to an organisation, that invitation still works whatever address it was sent to.
- When you register an organisation whose name is already taken, we now say the name is unavailable rather than naming the company that holds it.